Cookie Policy

This Cookie Policy explains how Skylano uses cookies and similar technologies on the Skylano website and related online services. Skylano is operated by HONG KONG YUANHUA NETWORK TECHNOLOGY CO., LIMITED.

1. What Cookies Are

Cookies are small text files stored on your browser or device when you visit a website. Cookies and similar technologies help websites function, remember preferences, maintain sessions, secure services, measure performance, and improve user experience.

Similar technologies may include local storage, pixels, tags, scripts, SDKs, device identifiers, and similar online identifiers.

2. Why Skylano Uses Cookies

Skylano uses cookies and similar technologies to:

• operate and secure the website;
• maintain account login sessions;
• support checkout, payment, and order delivery;
• remember language, currency, destination, and account preferences;
• detect and prevent fraud, abuse, unauthorized access, and payment risk;
• troubleshoot technical issues and error messages;
• improve website performance, product pages, checkout, account center, and customer support;
• analyze traffic, conversion flows, and campaign performance;
• measure marketing effectiveness where permitted;
• comply with legal, security, and operational requirements.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are required for the website to operate. They support functions such as:

• page navigation;
• account login;
• checkout and payment;
• payment processing support;
• order processing;
• language and currency display;
• security controls;
• fraud prevention;
• cookie preference management.

Strictly necessary cookies cannot usually be disabled through Skylano's cookie settings because the website may not function properly without them.

3.2 Functional Cookies

Functional cookies help remember choices and provide improved features, such as:

• selected language;
• selected currency;
• destination or plan preferences;
• account center display preferences;
• cookie consent choices.

3.3 Analytics Cookies

Analytics cookies help Skylano understand how visitors use the website, which pages are visited, where errors occur, and how product pages, checkout, and account features perform.

This information helps Skylano improve website reliability, customer experience, page design, and service quality.

3.4 Marketing and Measurement Cookies

Where permitted and based on your choices, marketing and measurement cookies may help Skylano:

• measure campaign performance;
• understand referral sources;
• evaluate advertising effectiveness;
• limit repeated advertising;
• improve the relevance of offers and content;
• understand how customers interact with promotions, referral links, and coupons.

4. Information Collected Through Cookies

Cookies and similar technologies may collect:

• IP address;
• approximate location;
• device type;
• browser type;
• operating system;
• language and time zone;
• page visits;
• click behavior;
• referring page or campaign source;
• session status;
• checkout and purchase activity;
• error logs;
• cookie identifiers and similar identifiers.

Where this information can identify you directly or indirectly, Skylano handles it in accordance with the Privacy Policy.

5. First-Party and Third-Party Cookies

First-party cookies are set by Skylano. They help us operate our website, remember preferences, and provide core features.

Third-party cookies may be set by selected service providers that support Skylano, such as payment processing, fraud prevention, website analytics, campaign measurement, customer support, live chat, email delivery, hosting, or technical infrastructure.

Third-party providers may process information under their own terms and privacy policies. Skylano requires service providers to process information only as permitted by applicable law and relevant agreements.

6. Managing Cookies

You can manage cookies in several ways:

• use the cookie settings available on the Skylano website where provided;
• adjust your browser settings to block or delete cookies;
• use device-level privacy settings;
• opt out of certain marketing or analytics technologies where available from the relevant provider.

If you block or delete cookies, some website features may not work properly. Login, checkout, language selection, order display, account center, security checks, or cookie preference storage may be affected.

7. Browser Controls

Most browsers allow you to view, delete, block, or limit cookies. Browser settings vary by provider and device. Please review your browser's help section for specific instructions.

Blocking all cookies may reduce website functionality and may prevent Skylano from remembering your preferences.

8. Do Not Track

Some browsers offer "Do Not Track" signals. Because there is no consistent industry standard for responding to these signals, Skylano may not respond to them in a uniform way. Where legally required, we will honor applicable cookie consent and privacy choices.

9. Language

This Cookie Policy may be made available in different languages. If there is any inconsistency between the English version and any translated version, the English version will prevail to the extent permitted by applicable law.

10. Changes to This Cookie Policy

Skylano may update this Cookie Policy from time to time. The updated version becomes effective when posted on the Skylano website or on the stated effective date.

11. Contact Us

Operator: HONG KONG YUANHUA NETWORK TECHNOLOGY CO., LIMITED

Website: https://www.skylano.com

Support: support@skylano.com